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If you are not completely
delighted with any purchased item from our collection, please return
it within 30 days in the same condition and we will exchange, credit,
or refund your product charges. Refunds will be made in the same
manner payment was rendered.
Return and Exchange Policy
To return or exchange an item or if you receive damaged or defective
items simply contact our Customer
Service Department. Please
click HERE to
fill out a Return Request form, and we will send you an RA and
instructions on how to send the item(s) back, it may not be necessary
to return damaged items. Shipping charges are non-refundable.
Damaged Deliveries
If an item is received damaged, please notify our Customer
Service Department within 24 hours so that a claim can be processed.
Please hold the original carton and damaged merchandise for inspection;
otherwise no claim, replacement or refund can be honored.
Simple
Procedure
Returns must be repacked in their original packing and you
must prepay shipping. Please note that you are responsible
for the safe return of merchandise, for your protection, returned
packages must be insured for the value of your merchandise.
Customer
Service Department
If you need further information or assistance, please contact
our Customer
Service Department.
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